HomeOur WorkAboutBlogContactBook a call
All case studies
Plumbing & Heating

A premium website and a back office that runs itself for a London plumbing company

Fulham Plumbing wanted to compete with the biggest names in London plumbing. We built them a premium website and connected everything behind it, so enquiries, bookings, jobs and invoices all flow through one system.

ClientFulham Plumbing
IndustryPlumbing & Heating
LocationLondon
What we builtWebsite, AI call handling, Back office automation
1connected system from first call to final invoice
24/7enquiries captured from calls and the website
Digitaljob sheets and invoicing, no paperwork

The challenge

Plumbing is won on trust and speed. The business needed a brand and website that looked as professional as the big London firms, and a way to handle calls, bookings and job paperwork without drowning in admin.

Jobs also had to be handed to contractors with all the right details, and invoices sent out without someone sitting down to type them up at the end of the day.

What we built

01

Premium website

A luxury look and feel built to convert, with every website enquiry flowing straight into the automation.

02

AI call handling

Calls are answered and the details of every enquiry are captured and passed into the system automatically.

03

Online booking

Customers can book an available slot directly, with live availability pulled from the calendar.

04

Job dispatch and digital job sheets

Jobs are sent to contractors with a link to every detail they need, and job sheets are completed digitally on site.

05

Automated invoicing and customer records

Invoices are created and sent automatically, and every customer's details and history are stored in one place.

The result

1 connected system from first call to final invoice. 24/7 enquiries captured from calls and the website. And a team that spends its time on the work that matters, not the admin around it.

Next case studyLive Republic
Taking on new clients

Want a system like this for your business?

Book a free call and we will walk you through how it would work for you.